The Metro Group 2.0.0

The Metro Group Customer Portal Application is designed for Metro customers seeking to access building services and solutions through a streamlined platform.

Key features of the application include:

• Requesting emergency services
• Ordering building services via chat
• Accessing all E-Binder (Cooling Tower Compliance) related documents
• Viewing contract details
• Reviewing, paying, and inquiring about invoices
• Checking service history
• Accessing public NYC building information, including violations and registered boilers and cooling towers
• Receiving notifications regarding new building-related violations
• Engaging in chat with Metro support

Headquartered in Long Island City, NY, The Metro Group has established itself as a leading building services provider in the Greater NYC area, the Tri-state region, New England, and along the East Coast. Since its inception in 1925, the company has built enduring partnerships with both clients and employees.

The Metro Group delivers comprehensive solutions aimed at managing costs associated with operating residential, commercial, or institutional buildings, as well as manufacturing and industrial facilities. The focus lies on enhancing the longevity of capital equipment, minimizing downtime, and maximizing the efficiency of mechanical systems.

Our extensive range of services includes water treatment, boiler repairs and installations, HVAC repairs and installations, drinking water services and testing, regulatory compliance, among various other essential building services.

With an ELAP and CDC Elite certified laboratory on-site for laboratory testing needs and an in-house manufacturing facility that formulates proprietary chemicals for corrosion prevention and system disinfection, The Metro Group stands prepared to address a wide array of customer needs. Complemented by the largest fleet of vehicles on the East Coast and a team of highly skilled technicians, the company ensures effective service delivery. Notably, our dedicated Account Management team supports clients alongside our experienced technician team to resolve any concerns promptly.